Your privacy is important to us. This policy explains how hocotech.ca collects, uses, stores, and protects your personal information when you use our website and services.
We collect the following types of personal information:
Contact information (name, email address, phone number, shipping address)
Payment information (credit card details processed securely via our payment provider)
Account credentials if you create an account (username, password)
Browsing data and cookies to improve your shopping experience
Communication records when you contact our support or subscribe to newsletters
We use your information to:
Process and fulfill your orders
Communicate with you about your orders, promotions, and updates
Improve our website, products, and customer experience
Comply with legal obligations and prevent fraud
We do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted service providers (payment processors, shipping companies) who help us operate
Authorities if required by law or to protect our rights
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Under applicable laws including the Quebec’s Act Respecting the Protection of Personal Information in the Private Sector, you have the right to:
Access the personal information we hold about you
Request corrections or deletion of your personal information
Withdraw consent for certain uses of your data (where applicable)
To exercise these rights, please contact us at contact@hocotech.ca.
Our website uses cookies to enhance functionality and personalize your experience. You can manage your cookie preferences through your browser settings.
We may update this policy from time to time. The updated version will be posted on this page with the revised date.
If you have any questions about this privacy policy or our practices, please contact us at:
contact@hocotech.ca
hocotech.ca
Montreal, Quebec, Canada